In this state, the optical drive won’t be able to get the information it needs to play a game or continue doing its task. While tiny scratches are generally okay, cracks or big, deep scratches can mean that the disc is damaged. Make sure that the disc you’re trying to play is cleaned and has no scratches. Game disc problem.Ī PS4’s optical drive may not be able to scan and get the information from a disc if its dirty or has scratches.
If the console is back to its normal operation after that, then you know the issue is probably minor. What you can do to check if there’s indeed a temporary bug is to reboot the PS4. These bugs usually develop when a console is left running for an extended period. Some PS4 consoles may not read discs due to random bugs that might occur. In general, it can either be a hardware or software issue.īelow are some of the known common causes why this issue happens. There can be a number of factors that you need to consider when trying to fix a PS4 that won’t read discs. When it comes to troubleshooting this type of issue, you won’t normally know the cause of the problem unless you perform some troubleshooting steps. This troubleshooting guide will show you the things that you must do in order to identify the cause of your problem.
However, if it’s due to a hardware malfunction like a failed optical drive, repair will be needed. If the cause is software-related, you’ll most likely fix the issue on your level. Is there anything that you can do if your PS4 is not reading your game discs? The answer to the question really depends on what is causing the problem.
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